Privacy Policy

Effective Date: April 22, 2025

At Haven Wellness, your privacy is deeply valued. This Privacy Policy explains how your personal information is collected, used, and protected when you visit this website or engage in therapy or coaching services.

Information I Collect

When you engage with Haven Wellness through this website, email, or service inquiries, I may collect personal information such as:

  • Name

  • Email address

  • Phone number

  • Any additional information you choose to share in a message or intake form

This information is collected only when voluntarily provided and is used solely for communication and service-related purposes.

How Your Information is Used

Your personal information may be used to:

  • Respond to your inquiries

  • Schedule and manage therapy or coaching sessions

  • Deliver therapeutic and coaching services

  • Share relevant resources or updates, with your consent

I will never use your information for marketing purposes without your explicit permission.

Confidentiality & Security

For therapy clients, all information shared in sessions is protected under HIPAA guidelines and professional ethical standards. I will not disclose your information without your written consent, except as required by law, including:

  • Suspected abuse or neglect

  • Risk of harm to self or others

  • Court orders or legal mandates

Information submitted through the website (e.g., contact forms) is kept secure and used only for communication and service delivery. It is never sold, rented, or disclosed to third parties.

Cookies & Website Analytics

This website may use cookies and analytics tools (e.g., Google Analytics) to understand website traffic and improve the user experience. These tools collect non-identifying information, such as your browser type or pages visited. You can disable cookies through your browser settings if you prefer not to share this data.

Your Rights

You have the right to:

  • Access the personal information I hold about you

  • Request corrections to inaccurate information

  • Request deletion of your personal information, when applicable

To make such a request, please contact me at sophie@havenwellnesscv.com.

Questions or Concerns

If you have any questions about this Privacy Policy or how your information is handled, feel free to reach out:

📧 sophie@havenwellnesscv.com